On November **, **** i recieved a friend request from a person that i thought i may kno...

GetHuman-scaa's customer service issue with Facebook from November 2018

4 views | 211617 similar | 0 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-scaa will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-scaa can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-scaa's own words
On November **, **** i recieved a friend request from a person that i thought i may know or could have been connected through the herbalife distributor family. That person named Jean started talking to me and come to find out that it was far from that. that person stated they were a nurse from dallas and ** yrs old. They ended up video chatting me being naked and then took screenshots of the video call and tried to blackmail me into paying them money to send the pics and video stuff to my friends and family, even the pentagon and youtube. I realized my account was hacked or something to that affect so i deleted my account causing me to loose all my pics i had through my profile. any help and outcome would be greatly appreciated.

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Facebook

Customer service issue
Reported by GetHuman-scaa
Nov 11th, 2018 - 3 years ago
Fixed
Seen by 4 customers so far
Similar issue to 211617 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-scaa started working on this issue
Nov 11th, 2018 4:06am
GetHuman-scaa indicated the issue is not fixed yet.
Nov 14th, 2018 4:26am

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