I have an issue.. about * months ago I was logged out and think I was hacked in my orig...

GetHuman1536068's customer service issue with Facebook from November 2018

7 views | 211052 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman1536068's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1536068's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1536068 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1536068 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1536068 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1536068's own words
I have an issue.. about * months ago I was logged out and think I was hacked in my original profile Josh Hayes. (*****@***.com) I googled contact facebook and a **** number came up and I called the number and the hacker who answered ended up with *** dollars cash in google play cards and still no account is open. I was hacked to were the hacker who had got into my profile was in my phone making my life a living ****. I came close to suicide and was just to scared to contact police. there was things happening to me that were just to unreal. I finally came across some one were the similar issue had happened to him and now I am willing to do what it takes to get my profile back and put these scumbags in jail. I am willing to send a state issued id to unlock my profile or will do whatever it takes.I have allmy kids pictures on here and all my friends please help. I have a valid email I just made *****@***.com

GetHuman1536068 did not yet indicate what Facebook should do to make this right.

How GetHuman1536068 fixed the problem

We are waiting for GetHuman1536068 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1536068 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1536068
Nov 10th, 2018 - 4 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 211052 others
0 customers following this


GetHuman1536068 started working on this issue
Nov 10th, 2018 4:27pm

Moving? Set Up Services in 1 Call

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians