FB page: https:**www.facebook.com*TakiartVision**Unrecognized charges on own account*Da...

GetHuman-segataki's customer service issue with Facebook from November 2018

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-segataki will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-segataki can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-segataki's own words
FB page: https:**www.facebook.com*TakiartVision**Unrecognized charges on own account*Date and amount***) Transaction Date **-**-****: **.**RM code:UJDBKHAS**) Transaction Date **-**-****: ***.**RM code:FJ*JZHES**) Transaction Date **-**-****: ***.**RM code:UCPU*JAS**) Transaction Date: ***.**RM code:RWKC*JSS*Problem description**URGENT*I really don't know why many transactions in my bank account have been made by FB. Even though I did not run any ads since August ****. Please what is happening I lost already about *** Dollars with these transactions that did not do. I have even removed my debit card information form FB but I still lose money almost every two months. Please see if you what is the problem and refund my money if it is possible and also block these transaction… Because this cost me a lot and I was about to block my debit card.*I have lost in total around ***$. Because of this I've canceled my debit card already. Please explain to me this. *While I'm Waiting, may i know if there is a possibility to get my money back in case the investigation showed I have the right for that?

GetHuman-segataki did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-segataki
Nov 10th, 2018 - 3 years ago
Not resolved
Seen by 65 customers so far
Similar issue to 210824 others
0 customers following this

Timeline

GetHuman-segataki started working on this issue
Nov 10th, 2018 12:08pm

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