All most a month ago my Facebook account was taken over by another person. I tried to r...

GetHuman-nicklupo's customer service issue with Facebook from November 2018

8 views | 210512 similar | 0 following
Help with my Facebook issue
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GetHuman-nicklupo's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nicklupo will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-nicklupo can let us know if they help or not.
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Before contacting them, items GetHuman-nicklupo may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-nicklupo's own words
All most a month ago my Facebook account was taken over by another person. I tried to recover my account by sending you my a photo of my driver's license. I tried this multiple times and u have not don't anything to help me resolve the problem. I was able to get the cell phone number of the person who was using my account and tell them to disable the account. Now they have reactivated the account. And are using it again. And deleting my information. It is insane to me that this type of this can even happen. You need to do something. Take some kind of action to resolve this issue. So far you have don't nothing besides spread my personal information to the black market. Contact me ASAP - Nick luposello - **********

GetHuman-nicklupo did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman-nicklupo
Nov 10th, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 210512 others
0 customers following this


GetHuman-nicklupo started working on this issue
Nov 10th, 2018 3:14am

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