Chip Kyle, who has been of Facebook for years, comes from New York City. Under the nam...

GetHuman-jadedtom's customer service issue with Facebook from November 2018

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The issue in GetHuman-jadedtom's own words
Chip Kyle, who has been of Facebook for years, comes from New York City. Under the name 'Homer Teabury' or 'Homer Les Teabury', he has hacked into my private messages. He used to have a profile pic. I blocked him immediately when he started trolling my page. I went to block him again and found no profile with a pic, but over ten 'Chip Kyle's with no profile pics. I mistakenly befriended him, for I thought he had changed over fifty years, but he still holds a curious disdain for me. I do NOT appreciate him hacking my site, even to the point where under the name 'Homer Teabury' he has messaged me with copies of private messages between my girlfriend and I.**As soon as I befriended him, he began trolling my site...he mentioned something about 'don't unfriend me' which tells me he has ticked many people off and has nothing better to do than hack Facebook accounts.**His friends include his brother Robin Kyle, who is a perfect gentleman and has always been. I talked to him about the situation, but I clearly realize even a brother cannot stop another sibling's bad behavior. Other friends include Pat Munce, and there is another clown I suspect he is associated with.**A 'Tommy George' I suspected was in on this, and sure enough, I blocked him but found ten or more 'Tommy George' accounts with no profile pics. I blocked them all.**I recently created another web page for my girlfriend to use, and Chip Kyle has managed to hack private conversations from her too.**If anyone needs to be blocked from Facebook, it is a clown like this. I'm sure you can easily investigate your records and locate this Chip Kyle from New York City. There is no 'crime' in creating false profiles. I consider it a violation of Facebook policy to hack someone else's account and then send notifications with direct copies of private conversations I had on Messenger. He's good at what he has done. **I have recently changed my 'public' default to the 'friends' default, as I have been hacked before on Facebook.**I want some answers concerning this and I want them fast. I realize you cannot stop evil people from abusing your service. But everything I have said about Mr. Chip Kyle from New York City is true. You will find him and you will find the friends I have mentioned on his friend list.**I would never consider trolling other people's sites. Only truly miserable people would waste time doing that. This goes beyond 'trolling'. This falls more in line with 'identity theft' and it does your company no good whatsoever.**I know of lots of people that have left Facebook because of its lack of security. I consider this a serious issue, and I certainly would think you would consider this seriously.**I find it odd that a company as big as Facebook cannot hire people to give its users phone assistance. You should accept more accountability for your enterprise. **Again, I don't want to have to wait a month for a response. That would show me that Facebook has no intention of servicing its users in any straight forward way.**Respond as quickly as you can.

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Customer service issue
Reported by GetHuman-jadedtom
Nov 9th, 2018 - 4 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 209677 others
0 customers following this
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GetHuman-jadedtom started working on this issue
Nov 9th, 2018 2:37pm