Hello, there is a bug when I tried to connect my business instagram account (pikadrinks...

GetHuman-lustigj's customer service issue with Facebook from November 2018

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The issue in GetHuman-lustigj's own words
Hello, there is a bug when I tried to connect my business instagram account (pikadrinks*inc) to my facebook page (pikadrinks*inc) with "linked accounts". On my instagram, I managed to do this and my fb page appears with a blue fb logo informing me that it was successful. However, when I go on my Facebook page*Settings*Instagram, it gives me a view and says "add your instagram to get started". I tried to log out and log back in multiple times as well as link and unlink my accounts and yet its still the same. Can you please help me?
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Customer service issue
Reported by GetHuman-lustigj
Nov 9th, 2018 - 3 mons ago
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GetHuman-lustigj started working on this issue
Nov 9th, 2018 11:01am