Hello, there is a bug when I tried to connect my business instagram account (pikadrinks...

GetHuman-lustigj's customer service issue with Facebook from November 2018

2 views
 | 
209469 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-lustigj's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lustigj's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lustigj will want to follow the link below to head to their help center. We will check on GetHuman-lustigj later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-lustigj may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-lustigj's own words
Hello, there is a bug when I tried to connect my business instagram account (pikadrinks*inc) to my facebook page (pikadrinks*inc) with "linked accounts". On my instagram, I managed to do this and my fb page appears with a blue fb logo informing me that it was successful. However, when I go on my Facebook page*Settings*Instagram, it gives me a view and says "add your instagram to get started". I tried to log out and log back in multiple times as well as link and unlink my accounts and yet its still the same. Can you please help me?
GetHuman-lustigj did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-lustigj fixed the problem
We are waiting for GetHuman-lustigj to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-lustigj fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-lustigj
Nov 9th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 209469 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-lustigj started working on this issue
Nov 9th, 2018 11:01am