Hi, I previously owned a page username for my business that I am starting up. What I di...
GetHuman1528668's customer service issue with Facebook from November 2018
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The issue in GetHuman1528668's own words
Hi, I previously owned a page username for my business that I am starting up. What I did not realise at the time was that Facebook automatically uploaded and published my personal mobile number to the page. This caused me huge problems with my employer and has subsequently led me to handing in my notice. Due to the issues with my employer I deactivated the page. In a bid to stay anonymous and keep the page username for my business, I created a separate facebook profile under another name, email - *****@***.com and then created the page username again and changed the settings so that for now no one in the UK could search for the page. I intended to change this once my website was up and running. Now the facebook profile *****@***.com has been disabled which is fine I don't have a problem with that. I've now tried to set the page up again on my personal profile however it is telling me the username has already been taken which of course Im aware of as I made it but that account is now disabled. I can't stress enough how important it is for us to have that username. I have a trademark registered for our logo and the name, I have a web domain, an instagram and I have **** custom mailbags with the social media info already printed on the bags. Please can you tell me how or what process I need to go through to gain back this username. We are a small business and Facebook ads were going to be a key tool to make us successful. I look forward to hearing your reply. Thank you
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