Hi, I previously owned a page username for my business that I am starting up. What I di...

GetHuman1528668's customer service issue with Facebook from November 2018

14 views | 209436 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman1528668's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman1528668's own words
Hi, I previously owned a page username for my business that I am starting up. What I did not realise at the time was that Facebook automatically uploaded and published my personal mobile number to the page. This caused me huge problems with my employer and has subsequently led me to handing in my notice. Due to the issues with my employer I deactivated the page. In a bid to stay anonymous and keep the page username for my business, I created a separate facebook profile under another name, email - *****@***.com and then created the page username again and changed the settings so that for now no one in the UK could search for the page. I intended to change this once my website was up and running. Now the facebook profile *****@***.com has been disabled which is fine I don't have a problem with that. I've now tried to set the page up again on my personal profile however it is telling me the username has already been taken which of course Im aware of as I made it but that account is now disabled. I can't stress enough how important it is for us to have that username. I have a trademark registered for our logo and the name, I have a web domain, an instagram and I have **** custom mailbags with the social media info already printed on the bags. Please can you tell me how or what process I need to go through to gain back this username. We are a small business and Facebook ads were going to be a key tool to make us successful. I look forward to hearing your reply. Thank you

GetHuman1528668 did not yet indicate what Facebook should do to make this right.

How GetHuman1528668 fixed the problem

We are waiting for GetHuman1528668 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1528668 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1528668
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 209436 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1528668 started working on this issue
Nov 9th, 2018 9:53am

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies