My account *****@***.com be hacked by someone pretend to be my friend on *********. Aft...

GetHuman-phamkell's customer service issue with Facebook from November 2018

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The issue in GetHuman-phamkell's own words
My account *****@***.com be hacked by someone pretend to be my friend on *********. After short normal conversation, It’s ask me to click on the family picture link. And I click in it and provide my email and password. I realize I got hacked because I call my friend and he said he did not sent anything to me. I so afraid that I got hack so I log out the FB. Since then I can not go back because when I want to reset the password the code was sent to the email that I don’t have access. :(. My account ask my fb friend list a bank account in vietnam or ask to click on family’s picture. Some of my friends have loss money because they think that’s me so they gave out the account number. I want to report the account email: *****@***.com user name is kelly pham. I would like to sent the pic of my account but I don’t not have access. Here

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Facebook

Customer service issue
Reported by GetHuman-phamkell
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 209269 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-phamkell started working on this issue
Nov 9th, 2018 5:58am

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