Hola mi nombre es Douglas Alexander Lopez Sarceno yo escribo y les juro que estoy deses...

GetHuman1527925's customer service issue with Facebook from November 2018

10 views | 209184 similar | 0 following
Help with my Facebook issue
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GetHuman1527925's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1527925 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1527925 can let us know if they help or not.
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Before contacting them, items GetHuman1527925 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1527925's own words
Hola mi nombre es Douglas Alexander Lopez Sarceno yo escribo y les juro que estoy desesperado:( un amigo me creo mi cuenta de Facebook con el correo *****@***.com yo nunca tuve ning*n problema y estuve de acuerdo en que el hiciera mi cuenta de email pero lamentablemente a *l lo asesinaron :’( y ahora resulta que la *nica clave que yo sab*a un d*a casi la pierdo y decid* registrar mi n*mero de tel*fono con mi cuenta para facilitar no perderla luego con El Paso del tiempo se me quebr* mi tel*fono ********** la reparaci*n era bien cara y yo no tenia los fondos suficientes para pagar y perd* la l*nea ah* a ese n*mero me mandaron la nueva contrase*a la *ltima vez y yo por error no la cambi* y ahora me siento frustrado nose que hacer es la cuenta que yo m*s amo no se c*mo recuperarla mi amigo est* muerto no tengo el email que el cre* para mi :( ni el n*mero de tel*fono solo tengo el correo y toda la informaci*n y pruebas de mi familia para asegurarles que si soy yo ayudenme por favor les dejar* el email que tengo ahora con el cual registr* otra nueva cuenta como Alex Lopez pero en la nueva no tengo a todos mis amigos ** ni familiares nose que hacer me estoy muriendo de tristeza ** se los suplico ayudenme mi n*mero de tel*fono es ********** por si quieren estar m*s seguros tengo mi residencia en estados unidos pero soy nacido en Guatemala ayuda por favor.!!!!!!!!! Puedo mandarle fotos con pruebas.

GetHuman1527925 did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman1527925
Nov 9th, 2018 - 4 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 209184 others
0 customers following this


GetHuman1527925 started working on this issue
Nov 9th, 2018 4:09am

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