I logged out from my Facebook, and unable to log it in due the email on FB is old and I...

GetHuman-mjoachim's customer service issue with Facebook from November 2018

16 views | 209110 similar | 0 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mjoachim will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-mjoachim can let us know if they help or not.
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The issue in GetHuman-mjoachim's own words
I logged out from my Facebook, and unable to log it in due the email on FB is old and I never use them. So, I forgot my password ... it's been loooong time since I join FB. *I tried to send my Identification to Sam, but he said he's unable to see my information based on my FB account. All the info re my name and date of birth are match. What else does he need ? I can't attach my SSN or anything else. I even circle my DOB on my Driver's License. Please help me log in to my FB. I have my new pictures there especially my son's pictures, I have a lot of friends on my list. I can be contacted at *** *** **** if you have any other questions. Please help me. Don't be so difficult. That's my account.

GetHuman-mjoachim did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-mjoachim
Nov 9th, 2018 - 3 years ago
Fixed
Seen by 16 customers so far
Similar issue to 209110 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-mjoachim started working on this issue
Nov 9th, 2018 2:46am
GetHuman-mjoachim indicated the issue is not fixed yet.
Nov 9th, 2018 12:05pm
GetHuman-mjoachim indicated the issue is not fixed yet.
Nov 9th, 2018 12:07pm
GetHuman-mjoachim indicated the issue is not fixed yet.
Nov 9th, 2018 12:41pm
GetHuman-mjoachim indicated the issue is not fixed yet.
Nov 9th, 2018 12:42pm
GetHuman-mjoachim indicated the issue is not fixed yet.
Nov 9th, 2018 6:24pm
GetHuman-mjoachim indicated the issue is not fixed yet.
Nov 9th, 2018 6:25pm
GetHuman-mjoachim indicated the issue is not fixed yet.
Nov 9th, 2018 6:27pm
GetHuman-mjoachim indicated the issue is not fixed yet.
Nov 9th, 2018 6:30pm
GetHuman-mjoachim indicated the issue is not fixed yet.
Nov 11th, 2018 11:21am
GetHuman-mjoachim indicated the issue is not fixed yet.
Nov 11th, 2018 11:28am

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