I guess I was hacked I've been trying to recover my account but it's not letting me I d...
GetHuman1526426's customer service issue with Facebook from November 2018
6 views | 208817 similar | 0 following
Help with my Facebook issue
Did we steer you to the right help?
Waiting to see if GetHuman1526426 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1526426 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1526426's own words
I guess I was hacked I've been trying to recover my account but it's not letting me I don't have access to the email that is attached to my account so I chose the option to reset my password and it said I needed to verify my identity sent the driver's license in and then they emailed me back a code to use for my password I did that and then after that it asked me a bunch of questions and to reset my password as I'm going through the steps it stops and says something went wrong to try again later so I go back and I pushed the forgot password and it said to pick my trusted contacts to get a code from that I did that and then it said that I have done it too many times to try it again later but it was supposed to send me an email after I verified that the first time around that I did it I never got the email and when I click the link say I didn't get the email it just never let me do anything and said that that feature was unavailable at this time
GetHuman1526426 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1526426 fixed the problem
We are waiting for GetHuman1526426 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.
We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.