I wrote a post on a closed group wall and then I was asked to provide a picture. I subm...

GetHuman-vjbruns's customer service issue with Facebook from November 2018

2 views | 208636 similar | 0 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-vjbruns will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-vjbruns can let us know if they help or not.
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The issue in GetHuman-vjbruns's own words
I wrote a post on a closed group wall and then I was asked to provide a picture. I submitted a picture and now I was logged out and any time I try to sign in, it states "You Can't Use Facebook Right Now*We're reviewing the photo you sent us.**We're always looking out for your security, so until then you won't be able to use Facebook."*I just got done boosting an event and now people are telling me they can no longer find my Business page that I just created. I have not been on Facebook for at least * years. On Tuesday I created a FB page and then a business page. Now I can't even use it to try and promote my DJ business and for tomorrows gig at a Bar I have not performed at so no one knows me there. I am extremely pissed and demand a refund since I just boosted my Event and then a day later my page gets put on hold. Look up my Google profile picture. SAME PICTURE I submitted.. ALSO look at my youtube channel and see a video of myself talking. I need my page ASAP!!! like in a few min.

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Facebook

Customer service issue
Reported by GetHuman-vjbruns
Nov 8th, 2018 - 3 years ago
Fixed
Seen by 2 customers so far
Similar issue to 208636 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-vjbruns started working on this issue
Nov 8th, 2018 7:33pm
GetHuman-vjbruns shared this issue with your circles on Google+
Nov 8th, 2018 7:39pm
GetHuman-vjbruns indicated the issue is not fixed yet.
Nov 8th, 2018 7:47pm

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