I received an email from FB today saying that pages doing business on FB must have a b...

GetHuman1524930's customer service issue with Facebook from November 2018

5 views | 208566 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman1524930's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1524930's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1524930 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1524930 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1524930 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1524930's own words
I received an email from FB today saying that pages doing business on FB must have a business acct. You said i had a business page not connected to a business acct so you created one for me. Then it said: Please review it. If it's correct you don't need to do anything. If you need to make changes go to your business on Facebook. The link to my business on FB was an invalid url. Obviously I can get to my own page not using your url. *I have a personal page (Barbara Sadler Swinton) and a business page (Touch of Silver). I don't sell from the Touch of Silver page...your button "get more sales' redirects to my Etsy shop.*I opened Touch of Silver years ago as a business page. So you not have me registered that way? I don't understand what it is that I need to edit....and what you will automatically do to meet your requirement of being a business page. *I have a link from my personal page to my business page, but nothing else on my personal page should indicate Barbara Sadler Swinton is the name of a business. I don't know what you are asking me to do and directions would be helpful.

GetHuman1524930 did not yet indicate what Facebook should do to make this right.

How GetHuman1524930 fixed the problem

We are waiting for GetHuman1524930 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1524930 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1524930
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 208566 others
0 customers following this

Timeline

GetHuman1524930 started working on this issue
Nov 8th, 2018 6:32pm

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians