I received an email from FB today saying that pages doing business on FB must have a b...

GetHuman1524930's customer service issue with Facebook from November 2018

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1524930 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1524930 can let us know if they help or not.
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The issue in GetHuman1524930's own words
I received an email from FB today saying that pages doing business on FB must have a business acct. You said i had a business page not connected to a business acct so you created one for me. Then it said: Please review it. If it's correct you don't need to do anything. If you need to make changes go to your business on Facebook. The link to my business on FB was an invalid url. Obviously I can get to my own page not using your url. *I have a personal page (Barbara Sadler Swinton) and a business page (Touch of Silver). I don't sell from the Touch of Silver page...your button "get more sales' redirects to my Etsy shop.*I opened Touch of Silver years ago as a business page. So you not have me registered that way? I don't understand what it is that I need to edit....and what you will automatically do to meet your requirement of being a business page. *I have a link from my personal page to my business page, but nothing else on my personal page should indicate Barbara Sadler Swinton is the name of a business. I don't know what you are asking me to do and directions would be helpful.

GetHuman1524930 did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman1524930
Nov 8th, 2018 - 4 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 208566 others
0 customers following this


GetHuman1524930 started working on this issue
Nov 8th, 2018 6:32pm

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