I want my life back. Over the years I've had to make new fb book account cause Ive been...

GetHuman-dirttyjo's customer service issue with Facebook from November 2018

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dirttyjo will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-dirttyjo can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-dirttyjo's own words
I want my life back. Over the years I've had to make new fb book account cause Ive been locked out or password was changed or because I gogoa new phone and fb thought I wasnt me. Now fb looks like I'm talking to people I don't know, changing settings to where cant get into it. All this is gonn cost me my marriage because fb has.no defense against the people taking it over. I made * Facebooks back in sept or October of **** because I got locked out of one and I want access back to so I can get my pictures, and I made one back in February or March of this year **** that I got locked out of fb about the same time my email password got reset. I want my identity back and my life. I want to know who did this to me and want them turned in to authorities. I want a report of the activity on my accounts and frkm where it was accessed. I want it now.*Ivy Stevens**** *** *****D*****@***.com

GetHuman-dirttyjo did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman-dirttyjo
Nov 8th, 2018 - 4 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 208550 others
0 customers following this


GetHuman-dirttyjo started working on this issue
Nov 8th, 2018 6:20pm

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