Hello,*I received this notification from Facebook on yesterday:** *Did you log into F...

GetHuman-almatang's customer service issue with Facebook from November 2018

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The issue in GetHuman-almatang's own words
Hello,*I received this notification from Facebook on yesterday:** *Did you log into Facebook from somewhere new?* *Hi Tang* *It looks like someone tried to log into your account on November * at *:** PM using Chrome for Windows *. Your account is safe* we just wanted to make sure it was you who tried to log in from somewhere new.* *If you don't think this was you, please log into Facebook so we can walk you through a few steps to keep your account safe.* *Thanks,*The Facebook Team** This is my dilemma* when I was prompted to enter my current password, it was not recognized. I made this attempt twice, thinking the third would probably disable my account permanently. I don't know if I should try using my cell phone number or not. Please advise as to resetting my password correctly so that I may continue enjoying my social network.. Many thanks!!

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Customer service issue
Reported by GetHuman-almatang
Nov 8th, 2018 - 4 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 208439 others
0 customers following this


GetHuman-almatang started working on this issue
Nov 8th, 2018 4:49pm

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