I changed my number so facebook is sending my log in code to my old number.*I managed t...
GetHuman1522659's customer service issue with Facebook from November 2018
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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1522659 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1522659 can let us know if they help or not.
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Before contacting them, items GetHuman1522659 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1522659's own words
Log in to facebook with my new mobile number ... I changed my number so facebook is sending my log in code to my old number.*I managed to contact my * trusted contacts and got a code from each one.*Facebook then told me to wait ** hours then try logging in with my new number.*I've done that and my code is still not coming through to my phone.*It says use a trusted device which I've used before but my pc has broke and my phone I reset but still don't understand why it's not giving me my code it's been about a week now.*I've even sent facebook my ID and haven't herd nothing back.
I can't log in from my new mobile number because my old number is saved on facebook so I can't receive log in code and it's saying it don't recognise this device my pc is broken!!!
GetHuman1522659 did not yet indicate what Facebook should do to make this right.
I've tried everything
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