Hi, I was given an image to post from a group my organisation is a member society of. I...

GetHuman1521926's customer service issue with Facebook from November 2018

2 views | 207793 similar | 0 following
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1521926 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1521926 can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1521926's own words
Hi, I was given an image to post from a group my organisation is a member society of. I did not know it was a copyrighted image. I was contacted by the person who took it but only given ** minutes to rectify the situation. By the time I saw it, I had already been blocked for * days.**I really need my profile for work purposes - I am a social media content manager both as a full time professional and on volunteer work and it's one of our busiest times of year. I desperately need access to my account back. Can you please look into this as a matter of urgency?**As said, I am happy for the image to be removed, but I really, desperately need my access to my profile back for work purposes. I did not know the image was copyright and as said, it was given to me to post by another organisation. I am desperate to get my account back or I will be unable to work for * days - please.

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Facebook

Customer service issue
Reported by GetHuman1521926
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 207793 others
0 customers following this

Timeline

GetHuman1521926 started working on this issue
Nov 8th, 2018 4:57am

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