Hi, I was given an image to post from a group my organisation is a member society of. I...

GetHuman1521926's customer service issue with Facebook from November 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1521926's own words
Hi, I was given an image to post from a group my organisation is a member society of. I did not know it was a copyrighted image. I was contacted by the person who took it but only given ** minutes to rectify the situation. By the time I saw it, I had already been blocked for * days.**I really need my profile for work purposes - I am a social media content manager both as a full time professional and on volunteer work and it's one of our busiest times of year. I desperately need access to my account back. Can you please look into this as a matter of urgency?**As said, I am happy for the image to be removed, but I really, desperately need my access to my profile back for work purposes. I did not know the image was copyright and as said, it was given to me to post by another organisation. I am desperate to get my account back or I will be unable to work for * days - please.

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Customer service issue
Reported by GetHuman1521926
Nov 8th, 2018 - 4 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 207793 others
0 customers following this


GetHuman1521926 started working on this issue
Nov 8th, 2018 4:57am