I have been locked out of my account and need to change my birthday to an accurate one.

GetHuman1520992's customer service issue with Facebook from November 2018

6 views | 207786 similar | 0 following
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The issue in GetHuman1520992's own words
I was trying to log into my account when I was asked to confirm my birthday ... I have been locked out of my account due to age verification. My account was made by my grandparents, about seven years ago when Facebook required you to be **, I was not. I also do not know which age my grandparents put for me to help them out wth their Farmville. I actually use my account now and would like to keep it. Facebook can help me, by changing the birthday on my account.
That's account was made when I was about ten or eleven years old by my grandparents so they had someone to help with on the Facebook app Farmville.
I would like my brithday changed to I can confirm my indentity and have Facebook unlock my account.
I have been a customer for at least six years
How GetHuman1520992 fixed the problem

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Facebook

Facebook mobile
Customer service issue
Reported by GetHuman1520992
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 207786 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1520992 started working on this issue
Nov 8th, 2018 4:47am

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