Facebook account hacked and completely gone

GetHuman1521080's customer service issue with Facebook from November 2018

17 views | 207570 similar | 0 following
Help with my Facebook issue
GetHuman1521080's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1521080 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1521080 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman1521080's own words
Facebook account was hacked Sunday November *th, tried to deactivate it till I could figure out what was going on, would say session time has expired and would kick me out, wouldn’t let me log back in with password had to create new one, this did this three times then completely kicked me out and my account no longer exsists, I can’t get into my email that’s associated with my face book account because it’s saying wrong password for that and it was so long ago and have never used the email for anything else I can’t get into it, could you please help me get my account back ? My name is Jackie Ferreira but as I said before I don’t pop up anymore when looking for me, other Jackie Ferreira’s pop up but not me

GetHuman1521080 did not yet indicate what Facebook should do to make this right.

How GetHuman1521080 fixed the problem

We are waiting for GetHuman1521080 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1521080 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1521080
Nov 8th, 2018 - 3 years ago
Fixed
Seen by 17 customers so far
Similar issue to 207570 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1521080 started working on this issue
Nov 8th, 2018 12:51am
GetHuman1521080 indicated the issue is not fixed yet.
Nov 8th, 2018 2:17pm
GetHuman1521080 indicated the issue is not fixed yet.
Nov 8th, 2018 2:18pm
GetHuman1521080 indicated the issue is not fixed yet.
Nov 8th, 2018 2:20pm
GetHuman1521080 indicated the issue is not fixed yet.
Nov 8th, 2018 2:21pm
GetHuman1521080 indicated the issue is not fixed yet.
Nov 8th, 2018 2:23pm
GetHuman1521080 indicated the issue is not fixed yet.
Nov 8th, 2018 3:15pm