I have a 'closed group' on Facebook whereas anyone interested in joining needs to answe...

GetHuman-toptaco's customer service issue with Facebook from November 2018

12 views | 207479 similar | 0 following
Help with my Facebook issue
GetHuman-toptaco's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-toptaco will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-toptaco can let us know if they help or not.
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The issue in GetHuman-toptaco's own words
I have a 'closed group' on Facebook whereas anyone interested in joining needs to answer * questions before being approved by myself or my moderator. I've found TWO members that have added a member on their own and one member that added himself as another member using his middle initial. I've reported it but because of the seriousness of this problem, I need someone to get back to me asap about fixing the issue! I also just had a member request a post to be posted and because I didn't know this member, I went to look him up and found that the member search was telling me 'NO RESULTS FOUND' so I had to scroll down by hand. I found the member listed? PLEASE FIX THESE ISSUES IMMEDIATELY! Thank you.

GetHuman-toptaco did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-toptaco
Nov 7th, 2018 - 3 years ago
Fixed
Seen by 12 customers so far
Similar issue to 207479 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-toptaco started working on this issue
Nov 7th, 2018 11:13pm
GetHuman-toptaco indicated the issue is not fixed yet.
Nov 7th, 2018 11:16pm
GetHuman-toptaco shared this issue with others over email
Nov 7th, 2018 11:17pm

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