Facebook***********I tried to open my Facebook account this morning and could not do so...

GetHuman1519991's customer service issue with Facebook from November 2018

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1519991 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1519991 can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1519991's own words
Facebook***********I tried to open my Facebook account this morning and could not do so....they wanted me to sign in again with my password....I have been made change my password so many times that I no longer know which one to use....My Name is Margaret Smith and my email address is: *****@***.com I have had this account for about ** years now... I went to all the pages they sent me to too prove I was not a robot and then they said that they sent a code to my email.....well no they did not...and I kept redoing and redoing the robot thing...till I gave up and gave them my cell number...and all that did was give me a new account that was going to make me ask all *** or so friends to be my friends again...and it did not show my picture...I do not want a new account....I just want you to activate my original account with a new password.... I want it to be: MYchildren****** My cell number is ***-***-**** and my home phone is ***-***-**** ...the house phone you can confirm against my original account... **Please take care of this for me....**I am a senior and I hate having to keep resetting my passwords especially my FACEBOOK one so Make it.... MYchildren****** *Thank you*****Sincerely,**Margaret Smith

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Facebook

Customer service issue
Reported by GetHuman1519991
Nov 7th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 207461 others
0 customers following this

Timeline

GetHuman1519991 started working on this issue
Nov 7th, 2018 10:59pm

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