Hi, we have paid an extoortionate amount of money on Facebook Ads for our website. To n...

GetHuman1519958's customer service issue with Facebook from November 2018

8 views | 207453 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman1519958's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1519958 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1519958 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1519958's own words
Hi, we have paid an extoortionate amount of money on Facebook Ads for our website. To now find out that our website has been blocked on Facebook. I have tried to contact them, as our site complies with facebook guidelines, is GDPR Compliant, and also SSL Encrypted. And we aso take spam very seriously. And we have a very policy, on visitor safety and security. here is a link to our Privacy Policy: https:**insomniacs.website*privacy-policy And here is a link to our User Privacy Centre, which is fully GDPR Compliant: https:**insomniacs.website*user-privacy-center* The amount of money we have paid in ads is ridiculous, and i even made a payment for an ad yesterday (Even though our website was blocked) Apparently, its a known issue, at the moment, and facebook have certainly wrongly blocked our website: https:**insomniacs.website We have applied numerous times through the block page, but have had n success. If Facebook don't plan on unblocking the site, then the money we paid in Ads are all for nothing. We can not use the URL, on any of our Facebook pages*Groups. Please help us to get this resolved. *Thank-You

GetHuman1519958 did not yet indicate what Facebook should do to make this right.

How GetHuman1519958 fixed the problem

We are waiting for GetHuman1519958 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1519958 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1519958
Nov 7th, 2018 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 207453 others
0 customers following this

Timeline

GetHuman1519958 started working on this issue
Nov 7th, 2018 10:53pm

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies