Hi, we have paid an extoortionate amount of money on Facebook Ads for our website. To n...

GetHuman1519958's customer service issue with Facebook from November 2018

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The issue in GetHuman1519958's own words
Hi, we have paid an extoortionate amount of money on Facebook Ads for our website. To now find out that our website has been blocked on Facebook. I have tried to contact them, as our site complies with facebook guidelines, is GDPR Compliant, and also SSL Encrypted. And we aso take spam very seriously. And we have a very policy, on visitor safety and security. here is a link to our Privacy Policy: https:**insomniacs.website*privacy-policy And here is a link to our User Privacy Centre, which is fully GDPR Compliant: https:**insomniacs.website*user-privacy-center* The amount of money we have paid in ads is ridiculous, and i even made a payment for an ad yesterday (Even though our website was blocked) Apparently, its a known issue, at the moment, and facebook have certainly wrongly blocked our website: https:**insomniacs.website We have applied numerous times through the block page, but have had n success. If Facebook don't plan on unblocking the site, then the money we paid in Ads are all for nothing. We can not use the URL, on any of our Facebook pages*Groups. Please help us to get this resolved. *Thank-You

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Customer service issue
Reported by GetHuman1519958
Nov 7th, 2018 - 4 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 207453 others
0 customers following this


GetHuman1519958 started working on this issue
Nov 7th, 2018 10:53pm

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