I’ve recently changed phones and have been logged out of my Facebook app on my phone. I...
GetHuman-lewisoug's customer service issue with Facebook from November 2018
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The issue in GetHuman-lewisoug's own words
I’ve recently changed phones and have been logged out of my Facebook app on my phone. I know my email address and password. As I enter these correctly I then get a message saying I need to wait for a authorisation code to come through and I never receive it due to the fact I accidentally created another account with the same name as mine and entered in the same number. I have since reported this account as being a fake. By doing this I then had to create another account to file this complaint with the same number unfortunately. I have then since deleted this account. I need to be able to log back into my old account due to the fact I run a small business from Facebook and cannot make any amendments due to not getting my authorisation code.
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