Hello.**I've been assigned by reality show "Temptation Island" Romania ("insula iubiri...

GetHuman-insulari's customer service issue with Facebook from November 2018

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The issue in GetHuman-insulari's own words
Hello.**I've been assigned by reality show "Temptation Island" Romania ("insula iubirii" in romanian translation, from where it comes the instagram username "insula.iubirii.official") to create and manage this instagram account.**That's what I did, and I didn't have any intention to break any rules.**So I posted every day pictures from the show, and I followed reality show fans, to keep the relationship with them.**But a week ago, my instagram account was deactivated. And I dont know why.**I didn't received any warning that we did something wrong, so we didn't know, otherwise we would have stopped immediately. **It's possible that our account was hacked ?**We dont want to lose our fans so easily. **We worked alot at this instagram account , insula.iubirii.official , and it's not fair to lose it for anything wrong. **I hope you will understand our situation. Please give our account back.**Thanks.

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Facebook

Customer service issue
Reported by GetHuman-insulari
Nov 7th, 2018 - 2 years ago
Not resolved
Seen by 38 customers so far
Similar issue to 207256 others
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GetHuman-insulari started working on this issue
Nov 7th, 2018 7:54pm