I have a Facebook page called ‘Sheared Secrets hair & beauty’ and over the years i’ve a...

GetHuman1516906's customer service issue with Facebook from November 2018

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The issue in GetHuman1516906's own words
I have a Facebook page called ‘Sheared Secrets hair & beauty’ and over the years i’ve accumulated over * thousand likes. I have expanded my business by relocating to bigger premises and I took the opportunity to rebrand. **My services are still the same however, I cannot change the name of my business page on Facebook regardless of my many attempts and my messages to Facebook via the pages help centre. I have even clicked on the ‘appeal’ option in my rejection email from them. It’s been over a month now and I have subsiquintly had to set up another business page in my new name because my new clients couldn’t find me otherwise. I now have * pages for the one bisiness. **I found an option to merge the * pages together and as I was about to go ahead with this I read that after doing so this action cannot be undone and so I decided not to see it though worried that it would sell me short. **All I want is to keep my excising page with my *k followers and change the name to my new business name which is “The Studio” to match what is above my shop entrance. Please help!

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Facebook

Customer service issue
Reported by GetHuman1516906
Nov 7th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 206904 others
0 customers following this

Timeline

GetHuman1516906 started working on this issue
Nov 7th, 2018 3:43pm