I have a Facebook page called ‘Sheared Secrets hair & beauty’ and over the years i’ve a...

GetHuman1516906's customer service issue with Facebook from November 2018

18 views | 206904 similar | 0 following
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1516906 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1516906 can let us know if they help or not.
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The issue in GetHuman1516906's own words
I have a Facebook page called ‘Sheared Secrets hair & beauty’ and over the years i’ve accumulated over * thousand likes. I have expanded my business by relocating to bigger premises and I took the opportunity to rebrand. **My services are still the same however, I cannot change the name of my business page on Facebook regardless of my many attempts and my messages to Facebook via the pages help centre. I have even clicked on the ‘appeal’ option in my rejection email from them. It’s been over a month now and I have subsiquintly had to set up another business page in my new name because my new clients couldn’t find me otherwise. I now have * pages for the one bisiness. **I found an option to merge the * pages together and as I was about to go ahead with this I read that after doing so this action cannot be undone and so I decided not to see it though worried that it would sell me short. **All I want is to keep my excising page with my *k followers and change the name to my new business name which is “The Studio” to match what is above my shop entrance. Please help!

GetHuman1516906 did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman1516906
Nov 7th, 2018 - 4 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 206904 others
0 customers following this


GetHuman1516906 started working on this issue
Nov 7th, 2018 3:43pm

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