Good day,*I trust you are well and hope you can assist me asap.. I got a message explai...

GetHuman-ecotechl's customer service issue with Facebook from November 2018

4 views | 206514 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-ecotechl's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ecotechl's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ecotechl will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ecotechl can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-ecotechl may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-ecotechl's own words
Good day,*I trust you are well and hope you can assist me asap.. I got a message explaining that there was a suspicious login on my account.. It has happened before as my fianc* has my facebook on her mobile as well as we have a Facebook page called timber creations and she reply etc to any queries we get as I'm not to good at dealing with the clients.. We ha e grown our business so much thanks to Facebook and rely on it to get business to support our family.. Please could you assist me best you can to resolve this issue asap as it's bread and butter and keeping a roof over our twin boys heads.. Please also if you can advise me on steps to take so this doesn't happen again.. Many thanks and kind regards*Alan Chiltob

GetHuman-ecotechl did not yet indicate what Facebook should do to make this right.

How GetHuman-ecotechl fixed the problem

We are waiting for GetHuman-ecotechl to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ecotechl fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-ecotechl
Nov 7th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 206514 others
0 customers following this

Timeline

GetHuman-ecotechl started working on this issue
Nov 7th, 2018 7:57am