Good day,*I trust you are well and hope you can assist me asap.. I got a message explai...

GetHuman-ecotechl's customer service issue with Facebook from November 2018

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ecotechl will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ecotechl can let us know if they help or not.
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The issue in GetHuman-ecotechl's own words
Good day,*I trust you are well and hope you can assist me asap.. I got a message explaining that there was a suspicious login on my account.. It has happened before as my fianc* has my facebook on her mobile as well as we have a Facebook page called timber creations and she reply etc to any queries we get as I'm not to good at dealing with the clients.. We ha e grown our business so much thanks to Facebook and rely on it to get business to support our family.. Please could you assist me best you can to resolve this issue asap as it's bread and butter and keeping a roof over our twin boys heads.. Please also if you can advise me on steps to take so this doesn't happen again.. Many thanks and kind regards*Alan Chiltob

GetHuman-ecotechl did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman-ecotechl
Nov 7th, 2018 - 4 years ago
Not resolved
Seen by 24 customers so far
Similar issue to 206514 others
0 customers following this


GetHuman-ecotechl started working on this issue
Nov 7th, 2018 7:57am

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