Hello,**We've recently changed our Facebook profile to a PAGE, according to your recomm...

GetHuman-comissao's customer service issue with Facebook from November 2018

Help with my Facebook issue
The issue in GetHuman-comissao's own words
Hello,**We've recently changed our Facebook profile to a PAGE, according to your recommendation – but now our account is locked again – and Facebook is asking us to confirm our name again.**I've tried to change it, but when it comes to uploading the ID documents, Facebook "freezes" and I cannot upload*send the files to you... (please find them here attached) – I've tried yesterday and today several times, and from different browsers as well – I need your technical support ASAP, as we're not being able to use out account to communicate it's been several days now.**Please help!**Our new name can be:*First Name (Nome Pr*prio): ComArt*Surname (Apelido): CUL**Thank you so much for your help**Pela Comiss*o Art*stica do CUL,*Joana Hartmann**(Coro da Universidade de Lisboa)

GetHuman-comissao did not yet indicate what Facebook should do to make this right.

How GetHuman-comissao fixed the problem
I finally managed to upload the files (proof of my ID) so now I'm waiting for Facebook to analyse*validate them.
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Customer service issue
Reported by GetHuman-comissao
Nov 5th, 2018 - 4 years ago
GetHuman-comissao shared how to fix
Seen by 10 customers so far
Similar issue to 204705 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-comissao started working on this issue
Nov 5th, 2018 5:00pm
GetHuman-comissao confirmed the issue is fixed. Hooray!
Nov 8th, 2018 6:15pm

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