Hello,**We've recently changed our Facebook profile to a PAGE, according to your recomm...

GetHuman-comissao's customer service issue with Facebook from November 2018

Help with my Facebook issue
The issue in GetHuman-comissao's own words
Hello,**We've recently changed our Facebook profile to a PAGE, according to your recommendation – but now our account is locked again – and Facebook is asking us to confirm our name again.**I've tried to change it, but when it comes to uploading the ID documents, Facebook "freezes" and I cannot upload*send the files to you... (please find them here attached) – I've tried yesterday and today several times, and from different browsers as well – I need your technical support ASAP, as we're not being able to use out account to communicate it's been several days now.**Please help!**Our new name can be:*First Name (Nome Pr*prio): ComArt*Surname (Apelido): CUL**Thank you so much for your help**Pela Comiss*o Art*stica do CUL,*Joana Hartmann**(Coro da Universidade de Lisboa)

GetHuman-comissao did not yet indicate what Facebook should do to make this right.

How GetHuman-comissao fixed the problem
I finally managed to upload the files (proof of my ID) so now I'm waiting for Facebook to analyse*validate them.
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-comissao
Nov 5th, 2018 - 2 years ago
Fixed
GetHuman-comissao shared how to fix
Seen by 8 customers so far
Similar issue to 204705 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-comissao started working on this issue
Nov 5th, 2018 5:00pm
GetHuman-comissao confirmed the issue is fixed. Hooray!
Nov 8th, 2018 6:15pm

Change of Address? Free Concierge.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians