dead end.... facebook will not accept my mobile phone number, even though Im signed in. Stuck on the mobile phone number page.

GetHuman-fadeoutl's customer service issue with Facebook from November 2018

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-fadeoutl's own words
use facebook* instagram ... I'm signed into my Facebook business account and it will not accept my mobile number. So I cannot get into facebook. How do I run my business Instagram account if I can't get in?
stuck on the mobile phone number "confirmation" page. Cant get past it.
There are no instructions on what to do in this situation. It's a merry-go-round problem that cannot be solved. I can't talk with an facebook rep to help. Your instructions do not address this BASIC problem. So what do I do. Drop facebook*instagram from our business social media plans?
**** off.
Hours logging in. Changing password. Getting to the screen for "enter mobile number".....
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facebook* instagram
Customer service issue
Reported by GetHuman-fadeoutl
Nov 5th, 2018 - 4 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 204661 others
1 customer following this


GetHuman-fadeoutl started working on this issue
Nov 5th, 2018 4:28pm