I forgot the password to my original account. I was having problems with people hacking...

GetHuman1498867's customer service issue with Facebook from November 2018

2 views | 204468 similar | 0 following
Help with my Facebook issue
GetHuman1498867's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1498867 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1498867 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman1498867's own words
I forgot the password to my original account. I was having problems with people hacking my account so I changed the password on the spur of the moment and now I can't remember what it is. My original accounts email is *****@***.com but I can't access that account or the Gmail account associated with the yahoo account. I've forgotten passwords to all my original accounts. I'm just needing access to my original account because it has pictures of my kids from when they were first born until I got locked out of my account. I give Facebook full permission to gain access to my account and open it so I can use it. However Facebook can access it is fine by me. I give up all rights to privacy if somebody could please gain access to my account by any means necessary that would be amazing.

GetHuman1498867 did not yet indicate what Facebook should do to make this right.

How GetHuman1498867 fixed the problem

We are waiting for GetHuman1498867 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1498867 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1498867
Nov 5th, 2018 - 2 years ago
Fixed
Seen by 2 customers so far
Similar issue to 204468 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1498867 started working on this issue
Nov 5th, 2018 2:19pm
GetHuman1498867 indicated the issue is not fixed yet.
Nov 7th, 2018 5:19am

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers