I forgot the password to my original account. I was having problems with people hacking...

GetHuman1498867's customer service issue with Facebook from November 2018

5 views | 204468 similar | 0 following
Help with my Facebook issue
GetHuman1498867's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1498867 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1498867 can let us know if they help or not.
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The issue in GetHuman1498867's own words
I forgot the password to my original account. I was having problems with people hacking my account so I changed the password on the spur of the moment and now I can't remember what it is. My original accounts email is *****@***.com but I can't access that account or the Gmail account associated with the yahoo account. I've forgotten passwords to all my original accounts. I'm just needing access to my original account because it has pictures of my kids from when they were first born until I got locked out of my account. I give Facebook full permission to gain access to my account and open it so I can use it. However Facebook can access it is fine by me. I give up all rights to privacy if somebody could please gain access to my account by any means necessary that would be amazing.

GetHuman1498867 did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman1498867
Nov 5th, 2018 - 4 years ago
Seen by 5 customers so far
Similar issue to 204468 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman1498867 started working on this issue
Nov 5th, 2018 2:19pm
GetHuman1498867 indicated the issue is not fixed yet.
Nov 7th, 2018 5:19am

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