So awhile ago I got this notification on the Facebook app that said I needed to make an...

GetHuman-logantim's customer service issue with Facebook from November 2018

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Help with my Facebook issue

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If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-logantim's own words
So awhile ago I got this notification on the Facebook app that said I needed to make another way for Facebook to secure my account more, and I just thought that it was nothing that important and that I could just click out of it. Then a few months later now, I try signing into my account on my computer and it says that my account was disabled by Facebook. So I then resort to using my phone and then Facebook decides to sign me out of all devices I have signed into and now I keep getting this notification that says, "Your account was disabled because we couldn't verify your account information." Please help, I want my account back and can't figure out anyway of getting it back. I'm sorry and I will immediately add more security to my account as soon as you give me my account back. My account name is Logan Rogers and it is me with a black Metallica hat and a blue shirt.

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Facebook

Customer service issue
Reported by GetHuman-logantim
Nov 5th, 2018 - 2 years ago
Fixed
Seen by 4 customers so far
Similar issue to 204027 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-logantim started working on this issue
Nov 5th, 2018 4:59am
GetHuman-logantim confirmed the issue is fixed. Hooray!
Nov 8th, 2018 5:16am