So I created a new account which was meant for facebook ads for my business. I set it a...

GetHuman1488258's customer service issue with Facebook from November 2018

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The issue in GetHuman1488258's own words
So I created a new account which was meant for facebook ads for my business. I set it all up, set my budget and everything and logged off. A few days later when I decided to disable my ads because of personal reasons I found myself locked out of the account asking for my face picture. The problem is, I didn't upload a picture to the facebook account so they couldn't possibly know if it was me. I'm glad I set a budget on my ads and to stop them after some time. I just got billed and it's screwed up because I had to pay way more than I would if I could stop them in time and not be locked out of my account instead... I want a refund.
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Facebook

Customer service issue
Reported by GetHuman1488258
Nov 5th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 202279 others
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Timeline
GetHuman1488258 started working on this issue
Nov 5th, 2018 1:44am