I got a new phone, and I tried to set my Facebook account up.*I couldn’t get into it be...

GetHuman1492632's customer service issue with Facebook from November 2018

7 views | 202833 similar | 0 following
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The issue in GetHuman1492632's own words
I got a new phone, and I tried to set my Facebook account up.*I couldn’t get into it because it has my old email address on it and I can’t open or access that account any more, and it sends me a passcode to log in but I can’t get into that email anymore.*I would like to open my Facebook page again because it has all my pictures and stuff. *If there is a way you could help me unlock my Facebook with my old email which I can’t receive that would be great *I can give you my new email address so that you could change it for me.*I made a new account with my phone number, but I want me old Facebook pg back*Melissa Ann Nodine Causby *And my old email is *T*****@***.com*I don’t use this, if there is some way could get this off or some how get my password so that I could log in I would be very happy.*My new email address is *M*****@***.com*My phone number is(***) ***-**** *Thanks so much *I would appreciate all your help

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Facebook

Customer service issue
Reported by GetHuman1492632
Nov 4th, 2018 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 202833 others
0 customers following this

Timeline

GetHuman1492632 started working on this issue
Nov 4th, 2018 4:41pm