I got a new phone, and I tried to set my Facebook account up.*I couldn’t get into it be...
GetHuman1492632's customer service issue with Facebook from November 2018
9 views | 202833 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman1492632's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1492632 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1492632 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1492632's own words
I got a new phone, and I tried to set my Facebook account up.*I couldn’t get into it because it has my old email address on it and I can’t open or access that account any more, and it sends me a passcode to log in but I can’t get into that email anymore.*I would like to open my Facebook page again because it has all my pictures and stuff. *If there is a way you could help me unlock my Facebook with my old email which I can’t receive that would be great *I can give you my new email address so that you could change it for me.*I made a new account with my phone number, but I want me old Facebook pg back*Melissa Ann Nodine Causby *And my old email is *T*****@***.com*I don’t use this, if there is some way could get this off or some how get my password so that I could log in I would be very happy.*My new email address is *M*****@***.com*My phone number is(***) ***-**** *Thanks so much *I would appreciate all your help
GetHuman1492632 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1492632 fixed the problem
We are waiting for GetHuman1492632 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.
Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.