Was on FB at approximately **** ******* unable to log back in at **** ******* no change...

GetHuman1491991's customer service issue with Facebook from November 2018

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Help with my Facebook issue
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The issue in GetHuman1491991's own words
Was on FB at approximately **** ******* unable to log back in at **** ******* no change of passwords new account set up in error would like to access my old account as there is too much data to lose ie friends groups photos going back too far to try and re establish my email is *****@***.com my contract mobile number is *********** any help in getting back to normal would be brilliant
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Facebook

Customer service issue
Reported by GetHuman1491991
Nov 4th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 202781 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1491991 started working on this issue
Nov 4th, 2018 3:33pm
GetHuman1491991 indicated the issue is not fixed yet.
Nov 5th, 2018 4:18pm
GetHuman1491991 indicated the issue is not fixed yet.
Nov 5th, 2018 4:18pm
GetHuman1491991 indicated the issue is not fixed yet.
Nov 5th, 2018 5:01pm
GetHuman1491991 confirmed the issue is fixed. Hooray!
Nov 6th, 2018 6:09am
GetHuman1491991 indicated the issue is not fixed yet.
Nov 6th, 2018 6:09am
GetHuman1491991 indicated the issue is not fixed yet.
Nov 6th, 2018 6:19am