Why cant i chat with real customer service----- it keeps saying my issue is fixed and its not

GetHuman1491906's customer service issue with Facebook from November 2018

4 views | 202776 similar | 0 following
Help with my Facebook issue
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GetHuman1491906's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1491906 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1491906 can let us know if they help or not.
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The issue in GetHuman1491906's own words
keep my messages seperate and stop so many marketplace messages that do not need to be in my inbox ... I have too many marketplace messages and they are mixed in my personal messenger messages. i dont want every message from Marketplace and i want them to go to filtered messages like the ones from people who are not my friends. they are not my friends and this allows them to contact me and call mem without my consent
It is super annoying that i get so many messages that do not have interest and auto clicked a response. and then it keeps telling me they are waiting on a response and not my personal messages. they go un noticed because of the overload of random messages
seperate or make it where messages are blocked from Marketplace and require the person to inquire on the post
i have had facebook and messenge for years
everything my security setting are high for a reason i do not want messages from random people*some are inapporipriate
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Facebook

messenger
Customer service issue
Reported by GetHuman1491906
Nov 4th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 202776 others
0 customers following this

Timeline

GetHuman1491906 started working on this issue
Nov 4th, 2018 3:29pm

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