My Facebook account has been hacked and someone is using my messenger account to ask mo...
GetHuman1491807's customer service issue with Facebook from November 2018
Help with my Facebook issue
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GetHuman1491807's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1491807 will want to follow the link below to head to their help center. We will check on GetHuman1491807 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman1491807 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1491807's own words
My Facebook account has been hacked and someone is using my messenger account to ask money from my friends on Facebook.i want to deactivate and delete my Facebook account but I cannot retrieve the password because the registered email address on that account is inactive and I also forgot the password to open it.
GetHuman1491807 did not yet indicate what Facebook should do to make this right.
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