Unable to identify friends of business page

GetHuman-brazoria's customer service issue with Facebook from November 2018

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Help with my Facebook issue
GetHuman-brazoria's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-brazoria will want to follow the link below to head to their help center. We will check on GetHuman-brazoria later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-brazoria's own words
i was trying to log into my page ... I am currently locked out of my business page "ghost stories on the brazos". when i try to confirm my identity, it gives me pictures of friends on the page whom I do not know. Please assist me to confirm my identity so that I can update my page. Currently, I can only view the page. My name is Patti Pfeffer.
I am unable to verify my identity because the site wants me to identify friends of the page and I don't know these individuals.
Assist me to verify my identity
I have been a customer and user of facebook for the last five years
I have an issue with Facebook too
How GetHuman-brazoria fixed the problem
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ghosts stories on the brazos
Customer service issue
Reported by GetHuman-brazoria
Nov 4th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 202392 others
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Timeline
GetHuman-brazoria started working on this issue
Nov 4th 5:40am
GetHuman-brazoria shared this issue with your circles on Google+
Nov 4th 5:46am