Hi, I tried to log in to my FB page, my pic did not come up so I had to log in with ema...

GetHuman1488710's customer service issue with Facebook from November 2018

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Help with my Facebook issue
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GetHuman1488710's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1488710 will want to follow the link below to head to their help center. We will check on GetHuman1488710 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1488710 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1488710's own words
Hi, I tried to log in to my FB page, my pic did not come up so I had to log in with email and password, but I forgot it and was given a message saying my account was deleted. So, I started another under same name (Renee Conway) but I see that my original page is still active. I know this because when looking for friends on the new account*page my old picture and name come up to be friended? And when I go to my husband or any friend's page, they have me as a friend on my original picture*account*page. I have had a few accounts over the years and deleted them. But I joined again a few months ago (I think) using the email below. I never gave a cell phone number, just used my e mail address which has remained the same for years. Help!
GetHuman1488710 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1488710
Nov 4th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman1488710 started working on this issue
Nov 4th 11:52pm