Some one has hacked my account and my account has been Disabled Account Deletion due to...

GetHuman1484334's customer service issue with Facebook from November 2018

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Help with my Facebook issue
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GetHuman1484334's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1484334 will want to follow the link below to head to their help center. We will check on GetHuman1484334 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1484334 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1484334's own words
Some one has hacked my account and my account has been Disabled Account Deletion due to Derogatory pictures being posted on my account and then from my account I am a grandmother of six and I have precious memories on my Facebook and her so desperately to get this back up and running so I can get my pictures and videos of my grandchildren birth, birthdays anniversaries weddings and so on and so forth please re instate my page thank you I have sent in a valid State ID to prove who I am and still nothing at this time
GetHuman1484334 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1484334
Nov 3rd, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
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GetHuman1484334 started working on this issue
Nov 3rd 7:54pm