My husband passed away over ** months ago I sent you guys his death certificate and mar...

GetHuman1483528's customer service issue with Facebook from November 2018

Help with my Facebook issue
The issue in GetHuman1483528's own words
My husband passed away over ** months ago I sent you guys his death certificate and marriage license the account was supposed to be deactivated which it never was and I'm still getting harassed by his family I need the account deactivated and all of my pictures released off of Facebook I don't have any of the information other than you can look up there and see that my name's all over it my business all over it and it just needs to be gone
GetHuman1483528 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1483528
Nov 3rd, 2018 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 1 customer so far
Similar issue to 201732 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1483528 started working on this issue
Nov 3rd 7:07pm
GetHuman1483528 indicated the issue is not fixed yet.
Nov 3rd 7:09pm