I have been asked to send a picture to show it is me that is logging in for the second...

GetHuman1482892's customer service issue with Facebook from November 2018

1 view
201693 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1482892's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1482892's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1482892 will want to follow the link below to head to their help center. We will check on GetHuman1482892 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1482892 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1482892's own words
I have been asked to send a picture to show it is me that is logging in for the second time in * week. The first time it was reviewed within a day or so. Now it has asked again and I have been waiting a week. It is a business account and a week is just not acceptable. I a getting so frustrated. Especially as it is practically impossible to get in touch with anyone. I have even tried to make a new account with a different email address with the same thing happening. How can this be resolved and when will it be resolved. I am loosing money, customers and the ability to live!
GetHuman1482892 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1482892 fixed the problem
We are waiting for GetHuman1482892 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1482892 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1482892
Nov 3rd, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 201693 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1482892 started working on this issue
Nov 3rd 6:52pm