I’m having trouble recovering my account information. I don’t have access to the email...
GetHuman1482413's customer service issue with Facebook from November 2018
Help with my Facebook issue
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GetHuman1482413's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1482413 will want to follow the link below to head to their help center. We will check on GetHuman1482413 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1482413 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1482413's own words
I’m having trouble recovering my account information. I don’t have access to the email that i use Facebook with anymore. Facebook also doesn’t let me verify my phone number for some odd reason. I forgot my Facebook password so I’m trying to reset my password but it gives me the option of emailing the email account (that I don’t have access to) or texting the number on file (that is not verified so no number is on file). It is urgent that i recover my account info, also because my Instagram account is linked to Facebook so that’s locked out as well now. Please help a brother out I just want to update my information.
GetHuman1482413 did not yet indicate what Facebook should do to make this right.
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