I had to factory reset my phone. Afterwards i tried to long in but it pulled up * old a...

GetHuman1482119's customer service issue with Facebook from November 2018

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GetHuman1482119's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1482119 will want to follow the link below to head to their help center. We will check on GetHuman1482119 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1482119 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1482119's own words
I had to factory reset my phone. Afterwards i tried to long in but it pulled up * old accounts i had years ago. So i imstalled facebook on my tablet. Now its displays there isnt an account asociated with that email or phone number. I have a personal and a busniess page. I am currently running an ad fir ** dollar off of services that got rejected because i dudnt caps Facebook. I really need ti access my account because thats my way of customers contactung me . Please gelp asap
GetHuman1482119 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1482119
Nov 3rd, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 201685 others
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Timeline
GetHuman1482119 started working on this issue
Nov 3rd 7:13pm