I have created a FB page for our business. I am the only adminstrator for the page. Wh...

GetHuman1478128's customer service issue with Facebook from November 2018

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The issue in GetHuman1478128's own words
I have created a FB page for our business. I am the only adminstrator for the page. When I try to create a username for the page, so people can find our business's Facebook page, I receive a message that our page is not eligible for a username. I have no idea why.**Just before making the current page, I had made a different page using a different name and was able to create a username. But, I made a new page because we changed our business name.
GetHuman1478128 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1478128
Nov 3rd, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman1478128 started working on this issue
Nov 3rd 7:11pm