My name is Leland Mull. My wife Lisa Mull Click has had her account disabled. She has...
GetHuman-lmull's customer service issue with Facebook from November 2018
Help with my Facebook issue
First: share to improve GetHuman-lmull's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lmull's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lmull will want to follow the link below to head to their help center. We will check on GetHuman-lmull later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-lmull may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-lmull's own words
My name is Leland Mull. My wife Lisa Mull Click has had her account disabled. She has not used Facebook for a few months. I used her account to browse Marketplace because Facebook would not give me the icon to browse on my account. I dont know why they withheld that service from me. I only wanted Facebook for Marketplace. I did not want to post anything and I did not want friends. So I used the name "Leelund Muller" . Its almost like my real name but just a but different so no one could message me or ask to be friends. I do not want friends or to post anything. MARKETPLACE ONLY! I was looking for wheels and tires for a truck restoration project. I gave a guy my phone number in Marketplace but we could never get together to see the wheels and tires. After this my wife's account started getting notifications about her identity. With my account I could not get the icon for Marketplace so I deleted my account. Someone told me to cancel deletion of my account. So when I canceled deletion of my account I tried to find Marketplace again. Still no luck. I can not understand why some people have Marketplace and others do not. That is Facebooks fault. Not my wife's. I have since scheduled again to have Facebook deleted. I have no intention if ever using Facebook again. My wife however uses it for family and friends from her past. She is very upset with the situation. If I did anything wrong, it was out if stupidity. I am deleting my account so the (bad guy) in this situation is taking himself out of the situation. I cant understand why using a different device would be a bad thing. That is like saying I couldn't log in on my phone, and then turn around ang log in on my laptop. It's still the same account, just different devices. I would like very much to have my wife's account reactivated. *Please help resolve this issue *Leland Mull
GetHuman-lmull did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-lmull fixed the problem
We are waiting for GetHuman-lmull to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.