My account was hacked. My profile picture and cover story was changed. It also had a me...
GetHuman1475824's customer service issue with Facebook from November 2018
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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1475824's own words
My account was hacked. My profile picture and cover story was changed. It also had a message says it was not Sharmon and he just got this phone. I tried secure the account and he changed the password. I was log in on my pc and he blocked the device. When I tried to change the password he kept changing the language. I remembered being login from another device and was able to take back the account. I changed my picture back,changed some more info.Can you please explain this odd thing and how can I prevent this from happening again
GetHuman1475824 did not yet indicate what Facebook should do to make this right.
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