My name is Jose Delgado,**https:***profile.php?id************I am an Ar...

GetHuman-fugaz's customer service issue with Facebook from November 2018

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My name is Jose Delgado,**https:***profile.php?id************I am an Artist, Art Curator and Music Curator for Events and Exhibitions in Puerto Rico I am also the Owner*Admin of the Facebook Page*Magazine named The Church of The Nervous System with ***k Followers as of October *, ****.**I created this fan page on Nov. * ****. For this account I used the following email: *****@***.com. I have been the Sole Administrator of this Page.**I also own: **http:****https:***search*fugaz**, which is The Church of The Nervous System *.**Out of The Church of The Nervous System I have created a Network with Profiles and Channels on Instagram, YouTube, Spotify, and Pinterest. *My Facebook Fan Page The Church of The Nervous System has been HACKED!*This is exactly what happened and how they hacked The Church of The Nervous System Fb page:*Instant Articles has invited you to work on their business on Facebook*Inbox*Facebook ******@***.com* Unsubscribe**Wed, Oct *, *:** PM**To me: **Business Manager****You've been given access to Instant Articles.**Ray Willis has given you access to Instant Article’s business on Facebook so that you can help with their Pages, add accounts and the people who work on them.**Get Started***After that, I get this other email:**You no longer have access to Instant Articles.**Inbox**x**Facebook ******@***.com* ****Mon, Oct *, *:** AM**To me **Business Manager**Alisa Janett on Facebook Business Manager has removed you from Instant Articles. This means you won't have access to any ad accounts or Pages you were working on as part of the business. If you don't think you should have been removed, please contact your Business Manager admin.**This message was sent to *****@***.com. Facebook, Inc., Attention: Community Support, * Facebook Way, Menlo Park, CA ********On Wednesday October **, the hacker started bombarding my page with spam articles and click bait ads, which got the whole community over the edge.**I have reported several times through the little amount of options that are offered without answers, also through another profile I created so I don't get banned from my own page, under the name of Pipo Church. All my followers are and had been reporting the page without any reaction from Facebook Technical Support.*Followers of the page have created the Hashtag *freethechurch and started a movement to see The Church of The Nervous System Fb page in the hands of its rightful administrator.**At this point the page has lost **** followers so far. The hacker was posting using the name of my page to share another page called Public Viral Posts which linked to a page in India with different content as the post. Lately the hacker has been posting Memes with no relationship whatsoever to our original content. **Many of his posts had been deleted since everybody is reporting his articles as spam.**Facebook* a lot of artist get their exposure or known for the *st time on my page and many artist from all over the world submit their artwork to be posted. ***I also interact with the Art and Music scene in Puerto Rico in order to get them exposure in The Church of The Nervous System Facebook Fan Page and its vast audience.**For example* ****World-Renowned Street Artist: Bik Ismo ****Island wide Events like: Santurce es Ley ****International Event Promoters: Hidden Agenda (Ha! Musik on Facebook)****International Event Promoters: Buena Vibra ****Events such as Life in Color Festival ****Electric Holiday Festival (with Cardi C and Diplo) ****http:***es*museo*proa*artista*bikismo,****https:***santurceesley*****https:***hamusikpr*****https:***buenavibragroup*****http:******https:***y*yuf*n* (Electric Holiday)****The List of Events I Cover or Collaborate with is Extremely Large. I also work closely with local bands such as Un.real, Psiconautas, Circo, Bal*n and many more.**Really good friends also had put their effort to help The Church of The Nervous System grow to something bigger, like bringing artists from other parts of the world and exhibit here and vice-versa.**Some of the bands from Puerto Rico with international audiences that support The Church of the Nervous System:*****https:***Fofetiche****https:***unrealonline*****https:***ajdavilasix*****https:***balunband*****https:***circoband*****https:***psiconautasmusic***Just to name a few…***I have big pages that follow The Church of The Nervous System and I follow them, some of those pages have also been hacked before. We are all waiting for Facebook to take action upon this guy.**As I said, I have seen other pages hacked before and the stress their Administrators go through* this issue needs to be addressed in a faster way. How easy it for this people to hack pages, I remember when Zuckerberg's Fan Page got Hacked.**As of August **** I have a business partner, his name is Noel Villegas, and as we are building The Church of The Nervous System web site, we have spent money and acquired a server through Siteground, created a business account with Wordpress, purchased the DIVI Template from Elegant Themes and hired two Web Graphic Designers to help us shape the site. And now that the page is almost finished and we are really excited about it, suddenly this happens.**At this point everything has been reduced to looking everyday to see if any of my reports get answered and the messages say that you cannot help.**“We received your report and appreciate your patience as we work to fix technical problems on Facebook. Though we can't update everyone who submits a report, we're using your feedback to improve the Facebook experience for everyone.”**To contact us about non-technical issues, please visit the Help Center.**Thanks,**The Facebook Team**I AM NOT LOSING MY WORK OF * YEARS* I AM NOT GOING TO GIVE UP MY PAGE. **DELETING ALL THIS WORK IS NOT AN OPTION!**A year ago we had Hurricane Mar*a destroy most of our Island, which we are still rebuilding, now a cowardly hacker is destroying years of my hard work. This can be fixed and the Facebook Team can do it!***I need to get my page back...**Att: Jose Delgado
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Customer service issue
Reported by GetHuman-fugaz
Nov 3rd, 2018 - a mon ago
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Nov 3rd 7:53am