I received a notification from Facebook, I think, and it said something about my accoun...

GetHuman-lalliewa's customer service issue with Facebook from November 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-lalliewa's own words
I received a notification from Facebook, I think, and it said something about my account and for me to check out my account. I did and my Facebook account is empty, not only is it empty, it won’t do anything. I tried to accept a friend request from several days before and not only would it not let me, it deleted it. I also tried my Messenger and all it has is past stuff. It keep keeps flashing “connecting” and “reconnecting”. My roommate video called me and on my end it said connected, then said “trying to connect”. Then it disconnects. On my roommates end it says trying to connect and then ends call, call failed. I guess the bottom line is that Facebook is empty and Messenger only has past items, nothing since ***** and won’t do anything. I hope I have given you enough info to be able to help you. Thank you for your time.
GetHuman-lalliewa did not yet indicate what Facebook should do to make this right.
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How GetHuman-lalliewa fixed the problem
All I did was log in and Facebook walked me through it
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Facebook

Customer service issue
Reported by GetHuman-lalliewa
Nov 3rd, 2018 - a mon ago
I have an issue with Facebook too
Fixed
GetHuman-lalliewa shared how to fix
Seen by 1 customer so far
Similar issue to 201261 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-lalliewa started working on this issue
Nov 3rd 3:38am
GetHuman-lalliewa shared this issue with others over email
Nov 3rd 3:41am
GetHuman-lalliewa confirmed the issue is fixed. Hooray!
Nov 3rd 3:51am