I got a new phone and have been trying to log in for about * month now. I do not rememb...

GetHuman1474944's customer service issue with Facebook from November 2018

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The issue in GetHuman1474944's own words
I got a new phone and have been trying to log in for about * month now. I do not remember my password. Once I click on forgot password and choose my account, it gives me the option for Facebook to send me an email to reset my password. When I click that I get no email from Facebook. Any other emails come in except facebook’s. I would please like Facebook to make sure the email is being sent or if they can send it to another email that is not linked with my account please. It would be appreciated greatly. Thankyou.
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Facebook

Customer service issue
Reported by GetHuman1474944
Nov 3rd, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
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GetHuman1474944 started working on this issue
Nov 3rd 2:43am