Some creep hacked my account and my email changed both passwords so iccant access eathe...

GetHuman1474274's customer service issue with Facebook from November 2018

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If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1474274's own words
Some creep hacked my account and my email changed both passwords so iccant access eather and stole all my pictures and is sending gross creepy messages to my girl friends and calling them on messenger I have got eveyone to report it hacked and Facebook hasn't done anything and he is still messaging my friends and iam very upset about this because I lost everything!!!! I made a new account now and lost all my pictures from the last ** years! I want that old account deleted so he is unable to keep messaging ppl under my name!!
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Customer service issue
Reported by GetHuman1474274
Nov 2nd, 2018 - a mon ago
I have an issue with Facebook too
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Seen by 1 customer so far
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GetHuman1474274 started working on this issue
Nov 2nd 11:35pm