I was trying to change my password and ended up with a brand new account. I just want t...

GetHuman-sinoda's customer service issue with Facebook from November 2018

2 views
 | 
201071 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-sinoda's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sinoda's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sinoda will want to follow the link below to head to their help center. We will check on GetHuman-sinoda later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-sinoda may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-sinoda's own words
I was trying to change my password and ended up with a brand new account. I just want the old one back. I also have an account under *****@***.com (which is my original facebook page). I loss this email address when my computer crashed. But it was still working as my main fb account. I hesitate to delete this account because I believe I will lose my current account which I have no idea what my password is for that account. I believe the one I have may be under my current email address below. I do not know since I was always signed in on fb and did not have to use my email password. I am in limbo **** and do not know how to get out!!! This situation started when being asked for my password...HELP!!!!!**I just want my current fb page back and I do not know how to fix this. My name is Mark Adonis Meadows (my name is pretty common place on fb thus the middle name.
GetHuman-sinoda did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-sinoda fixed the problem
We are waiting for GetHuman-sinoda to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-sinoda fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-sinoda
Nov 2nd, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 201071 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-sinoda started working on this issue
Nov 2nd 11:14pm